Delivery Policy

Last updated: 01.04.2026

1. Delivery Methods

We do our best to ensure that you receive your order quickly and without complications:

• door-to-door courier delivery;
• delivery to pickup points.

2. Shipping Time

The average delivery time is 3 to 8 business days, depending on the region.

3. Tracking

After your order has been dispatched, you will receive a tracking number to monitor the shipment.

4. Customs and Delays

If the parcel is delayed at customs, we will stay in contact with you and help resolve the situation together.

5. Failed Delivery / Reshipment

If the delivery service confirms that the shipment cannot be delivered, we will resend your order free of charge.